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Terms of Use

The terms that govern your use of this website.

Last updated: September 2026

Acceptance of terms

By accessing and using this website, you agree to these Terms of Use. If you do not agree with any part of these terms, please do not use the website.

General information only

The content on this website is general information about OlaSpruce Care Support Inc. and our services. It is not professional advice, an assessment, or a substitute for individualized care planning. Please contact us to discuss your specific needs.

No client-service relationship

Submitting an inquiry, referral, or job application through this website does not create a client-service or care relationship with OlaSpruce Care Support Inc. Any service arrangement is made separately and in writing after a proper intake and assessment process.

Service availability

Information about our services does not guarantee availability. Our ability to provide support depends on capacity, staffing, and the individual needs of each person. We encourage you to contact us to discuss current availability.

Eligibility, funding, and placement

Eligibility for specific services, funding arrangements, and placement decisions vary depending on individual circumstances and applicable programs. We cannot guarantee a particular outcome, funding source, or placement.

Not for emergencies

This website and its forms are not monitored for emergencies and must not be used for urgent or crisis situations. If you or someone else is in immediate danger or needs urgent medical attention, please call 911 or your local emergency services immediately.

Inquiries and referrals

Submitting an inquiry or referral expresses your interest in our services and your consent to be contacted. It does not guarantee service availability or placement.

Use of the website

You agree to use this website lawfully and not to misuse, disrupt, or attempt to gain unauthorized access to any part of it.

Intellectual property

The content, design, and materials on this website are owned by or licensed to OlaSpruce Care Support Inc. You may not copy, reproduce, or distribute them without our prior written permission.

Third-party links

This website may contain links to third-party websites. We are not responsible for the content or practices of those sites and encourage you to review their terms and privacy policies.

Limitation of liability

To the fullest extent permitted by law, OlaSpruce Care Support Inc. is not liable for any direct, indirect, or incidental damages arising from your use of, or reliance on, this website or its content.

Changes to these terms

We may update these Terms of Use from time to time. Continued use of the website after changes constitutes acceptance of the updated terms.

Governing law

These terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein.

Contact us

Questions about these Terms of Use can be directed to us at info@olasprucecare.ca or +1 368 887 6555.