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For Individuals & Families

Support that starts with listening.

Whether you're seeking support for yourself or someone you love, we're here to help you understand your options and find a path that feels right.

Hands tending a garden together — a quiet image of supportive, person-centred daily activity

You're at the centre.

We know that seeking support can feel overwhelming. That's why we move at your pace, explain things clearly, and never make assumptions about what you need.

Our role is to walk alongside you — helping you understand your options, make informed choices, and build a support arrangement that truly fits your life.

Support we offer

Non-medical care and support, arranged around each person. These are the kinds of support we can explore with you, and who they may help.

OlaSpruce Care Support Inc.

Personal Care & Daily Living Support

Who it may helpAdults who need a hand with personal care and daily routines at home.

OlaSpruce Care Support Inc.

Disability & Independent Living Support

Who it may helpAdults with disabilities seeking non-medical support to live independently and take part in community life.

OlaSpruce Care Support Inc.

Companionship & Community Access

Who it may helpAnyone feeling isolated, or wanting support to stay active and connected.

OlaSpruce Care Support Inc.

Homemaking & Household Support

Who it may helpPeople whose home tasks have become difficult to manage alone.

OlaSpruce Care Support Inc.

Respite & Family Caregiver Relief

Who it may helpFamily caregivers who need a planned break to rest and recharge.

OlaSpruce Care Support Inc.

Overnight Support — Awake & Sleep Shifts

Who it may helpIndividuals who need reassurance or assistance during the night.

OlaSpruce Care Support Inc.

Dementia, Alzheimer's & Parkinson's Support

Who it may helpIndividuals living with dementia, Alzheimer's, or Parkinson's, and their families.

OlaSpruce Care Support Inc.

Palliative & End-of-Life Companionship

Who it may helpIndividuals with a life-limiting illness and their families, alongside their healthcare team.

OlaSpruce Care Support Inc.

One-to-One Support in Care Facilities

Who it may helpPeople living in care facilities who would benefit from dedicated one-to-one companionship.

What to expect

A simple, respectful process — no jargon, no pressure.

1

Reach out

Contact us by phone, email, or our request support form. There's no obligation — we're here to listen.

2

Initial conversation

We'll talk through your situation, needs, and hopes to understand how we might help.

3

Explore options

Together we'll look at which services could be a good fit and what support could look like.

4

Plan together

If we're a match, we'll build a person-centred support plan with you — reviewed and adapted over time.

Questions you may have

Who do you support?+
We support adults seeking non-medical care and support at home, in the community, or in care facilities — including individuals living with disabilities, dementia, or a life-limiting illness, and families needing respite. Please contact us to discuss your specific situation.
What does "non-medical" care mean?+
We provide companionship, personal care, daily-living and household support, and practical help — not nursing, medical treatment, or pain management. Where medical or clinical care is needed, we complement the healthcare team already involved.
How do overnight arrangements work?+
Overnight support is tailored to individual needs following an assessment. Awake-night support provides active assistance throughout the night; sleep shifts allow a support worker to rest on-site and respond if needed. The right arrangement is agreed with you and depends on individual needs and staff availability.
Do you provide support in care facilities?+
Yes. We can offer one-to-one companionship and agreed daily-living assistance to people living in care facilities, coordinated with the individual, their family or representative, and the facility. This support complements the facility's care and is subject to the facility's approval and to suitable staffing and availability.
How do I know which service is right?+
You don't need to know before you reach out. Our team will help you understand the options and find the best fit for your needs and goals.
Is there a cost to inquire?+
No. Reaching out and having an initial conversation is free and carries no obligation. We'll be transparent about any next steps.
How quickly can support begin?+
Support is arranged following an individual assessment and is subject to suitable staffing and availability. We'll discuss timelines openly during your initial conversation.

Ready to start a conversation?

We're here to listen — whatever stage you're at.

Support is arranged following an individual assessment and is subject to suitable staffing and availability.